The most important information at a glance:

• Returning items : You can return your item within 30 days of receipt without giving any reason. The item must be complete and undamaged.
• Goods damaged during transport : Please report the damage immediately, but no later than two weeks after receipt of the delivery. We will send you a replacement as soon as possible.
• Warranty / Guarantee : All information can be found here.
  
  

For returns of any kind, please contact us by email at shop@ideal.de . Please include your name, address, and invoice/customer number in the email. We will be happy to assist you and send you a free return shipping label and return slip.

REGISTER FOR RETURN NOW